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Client Lead: Complaints & Insights

Job in Stockport, Greater Manchester, SK1, England, UK
Listing for: Movera
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Position: Client Experience Lead: Complaints & Insights
A flourishing home moving platform is seeking a Client Experience Officer to enhance overall client satisfaction by managing complaints and capturing feedback. In this role, you will resolve client dissatisfaction and contribute to continuous service improvement through insights and actions. The position requires excellent communication, analytical skills, and a client-focused approach. Convenient hybrid working is offered along with numerous benefits, making Movera a great place to work.
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