×
Register Here to Apply for Jobs or Post Jobs. X

Inbound Customer Service Advisor

Job in Stockport, Greater Manchester, SK1, England, UK
Listing for: Concentrix
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 12.25 GBP Hourly GBP 12.25 HOUR
Job Description & How to Apply Below

Inbound Customer Service Advisor – Concentrix

Join to apply for the Inbound Customer Service Advisor role at Concentrix.

Step into a Career that Transforms!

Are you looking for a vibrant work environment where you can make a real difference? We are seeking enthusiastic individuals to join our customer‑focused contact center team in the UK.

Why Join Us?
  • Hours:

    Work from Monday to Thursday, 8 am to 8 pm (7 pm from January), and Friday 8 am to 6 pm. Shorter Saturday shifts from 8 am to 4 pm (1 pm from January).
  • Supportive Environment:
    During training, benefit from standard hours of 9 am to 5 pm.
  • Diverse Channels:
    Engage with customers through phone and other channels.
  • Comprehensive Services:
    Address customer inquiries, manage billing and payments, resolve service issues, and handle complaints with empathy and efficiency.
  • Salary: £12.25 ph – £25,480 pa.
Key Responsibilities
  • Deliver timely, accurate, and empathetic responses to customer queries.
  • Resolve issues at the first point of contact whenever possible.
  • Maintain compliance with regulatory standards.
  • Enhance customer satisfaction and trust.
What We Offer
  • Engaging Work:
    Handle a variety of interactions, including inbound and outbound calls, emails, and social media responses.
  • Professional Growth:
    Receive ongoing training and development opportunities.
  • Inclusive Culture:
    Support vulnerable customers and ensure compliance with all relevant legislation.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary