Community Services Administrator

Overview

Be the first point of contact for visitors to the building, providing information and directions, meet and greet. Answer enquiries via phone, email or face to face in relation to patient care. To provide a full range of administrative tasks using IT skills in Microsoft packages ensuring a high standard of accuracy and attention to detail. The post holder will be required to work in close liaison with NHS colleagues, patients and the public.

Access and update patient records via the Electronic Patient Record system. To work as part of a team and to carry out tasks set by the Assistant Business Support Manager. To be conversant with all the services offered within the integrated care business group.

• Be the first point of contact for visitors, providing information, directions and a meet-and-greet presence.
• Answer enquiries via phone, email or face to face in relation to patient care.
• Perform a full range of administrative tasks using IT skills in Microsoft packages with high accuracy and attention to detail.
• Work in close liaison with NHS colleagues, patients and the public.
• Access and update patient records via the Electronic Patient Record system.
• Work as part of a team and carry out tasks set by the Assistant Business Support Manager.
• Be conversant with the services offered within the integrated care business group.
• Undertake data collation to assist in audits at community sites as directed by the Assistant Business Support Manager.
• Support the Assistant Business Support Manager in the smooth running of services provided in the community healthcare setting.
• Provide cover across Stockport during periods of colleagues' annual leave and sickness absences.
• Operate within clearly defined duties and boundaries.

• Knowledge of the Data Protection Act, patient confidentiality, risk management and health and safety procedures.
• Complete all mandatory training and e-learning as required (e.g., fire safety, manual handling).
• Commitment to safeguarding children, young people and vulnerable adults and promote safeguarding by implementing policies and procedures, acting on concerns and sharing information appropriately.

• If successful, this vacancy will require a Standard DBS check at a cost of £26. This cost may be deducted from the first Trust salary.
• In addition, it will be a condition of employment to join the DBS update service and pay the annual subscription fee of £16.