Office Administrator

Join the Office Coordinator role at Anglian Home Improvements
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We are currently seeking an Office Coordinator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Coordinator, you’ll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.

• Serve as the main contact point for customers, delivering exceptional service by promptly addressing any queries or concerns.
• Coordinate installation teams, trades, and customers to ensure smooth project execution.
• Monitor and track appointment schedules and installation plans to ensure deadlines are met.
• Maintain accurate records of project details related to installations.
• Resolve operational issues efficiently to minimise disruptions.
• Process purchase orders and reconcile invoices.

• Excellent communication and interpersonal skills.
• Strong organisational abilities with a keen attention to detail.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with customer relationship management (CRM) software is advantageous.

• Competitive salary
• Pension
• 31 days holiday, increasing with service, plus birthday off
• Paid time off to volunteer annually
• Comprehensive health & well‑being benefits, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group perks and freebies on days out, cinema, theatre, dining and major high‑street retailers
• Opportunity to work with a forward‑thinking and supportive team
• Career development and continuous learning opportunities

Our Company is committed to monitoring and aligning its policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.

Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We’re excited to welcome dedicated individuals to our team!