Shift supervisor, Retail

Overview

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As the nation’s leading health solutions company, CVS Health reaches millions through local presence, digital channels and more than 300,000 colleagues, caring for people where, when and how they choose.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

• Management:
  Work effectively with store management and store crews; supervise the store’s crew by assigning, directing and following up on activities; communicate information with management and crews.
• Customer Service:
  Assist customers with questions, problems and complaints; promote CVS customer service culture; handle customer relations in accordance with policy and promote a positive shopping experience; maintain customer/patient confidentiality.
• Merchandise/Presentation:
  Price merchandise; stock shelves; execute displays, signage and inventory of weekly, promotional and seasonal merchandise; manage off-shelf merchandise and reset departments following POGs.

• Deductive reasoning, analytical skills and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts; ability to work overtime as needed and respond to urgent issues at the store.

• Experience as a retail supervisor.

High School Diploma or equivalent preferred but not required.

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Part time

The Typical Pay Range for This Role Is $16.50 - $24.00 per hour. The actual base salary offer will depend on factors including experience, education, geography and other relevant factors.

We offer a comprehensive and competitive mix of pay and benefits including:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and other benefits depending on eligibility.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.