Inventory Coordinator

Overview

Cardinal Health, with over 1,400 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

The Inventory Coordinator, Warehouse Operations applies broad knowledge to ensure the integrity, quality, and accuracy of the facility’s inventory. This includes, but is not limited to: controlling inventory adjustments and holds, profiling and sorting incoming product, resolving inbound and outbound discrepancies, purchasing supplies, ensuring timely delivery, and processing physical returns. The Senior Associate executes the facility’s standard operating procedures (SOPs) and responds effectively to routine and complex inventory/purchasing control issues.

Working hours: Monday to Friday, 8:00 am – 4:30 pm.

• Maintains inventory accuracy by managing product holds, product movements, physical returns, purchasing of products, and automated tracking of inventory.
• Drives efficient picking and replenishment by profiling products to determine the best slotting, based on weights and measures, palette dimensions, frequency of product movement, expiration date, hazardous classifications, and other characteristics. May also drive efficient purchase orders to ensure timely delivery to Cardinal Health 3PLs.
• Continuously monitors quality and productivity metrics including damaged product, adjustments, shortages, and cycle counts. Regularly communicates with the Supervisor and other internal departments on inventory accuracy and quality metrics related to given products or customers. May communicate with outside vendors to secure supplies for operational needs.
• Investigates outbound discrepancies by checking differences between physical counts and WMS records. Identifies and reports variances to the Customer Care team and ensures customers are shipped variances promptly. Documents all variances and issues in line with SOPs.
• Resolves inbound discrepancies by initiating communication with external suppliers and coordinating with Quality Assurance teams. Makes necessary adjustments in WMS and determines implications for customer order fulfillment.
• Determines proper resolution of discrepancies and other operational errors to ensure that customer commitments can be fulfilled within the scheduled timeframe. Communicates root cause and resolution to the Supervisor, Manager, and other internal stakeholders as necessary to minimize future errors.
• Places purchasing orders (POs) for customers and tracks them to ensure on-time deliveries to prevent service disruptions.
• Proactively identifies opportunities to improve operations and mitigate risks in inventory control and broader operations. Provides input into operational excellence initiatives through the Supervisor and Manager.
• Serves as a resource to other team members, instructs Associates on complex picking, put-away, and replenishment tasks to maximise inventory accuracy, and is flexible to support daily operational needs. May assist in occasional warehouse audits by providing reporting and answering questions related to inventory control procedures, as necessary.

• You have a high school diploma.
• You have held an inventory-related position for at least one year (inventory management experience is an asset).
• You have excellent knowledge of computer systems, particularly ERP systems, WMS, MS Access and Excel (an asset).
• You are able to cope with changing priorities.
• You have good knowledge of the principles and procedures of inventory management and are familiar with the AS/400 system (an asset).
• You are able to lift loads of up to 23 kg.

• In-house training on safety measures, warehouse tasks and equipment.
• Full dental and health benefits including life insurance from day 1.
• Pension plan with employer matching after 3 months of employment.
• Incentive plan participation.
• Paid vacation and sick days.
• Tuition reimbursement.

Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Indigenous peoples and persons with disabilities. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.