Senior Site Reliability Engineer; Azure OpenShift

About the Role

Red Hat is seeking a Senior Site Reliability Engineer (SRE) to join our team remotely in British Columbia or Alberta, Canada
. In this role, you will help design, scale, and operate our managed cloud services built on Red Open Shift, Red Hat’s enterprise Kubernetes platform. As an SRE, you’ll play a key role in running Open Shift at scale by improving reliability, enabling customer self‑service capabilities, strengthening and sustaining our monitoring systems, and reducing operational toil through thoughtful automation. On the SRE team, you’ll tackle complex, large‑scale distributed systems challenges that are unique to Red Hat’s managed cloud offerings.

You’ll leverage your expertise in software engineering, operations, and systems design to build resilient, scalable solutions that directly impact customers worldwide.

Red Hat’s success is rooted in collaboration and openness. We are a globally distributed team that values transparency, diverse perspectives, and a blameless culture focused on continuous improvement. Here, your contributions are highly visible, giving you meaningful opportunities for career growth and impact.

Our commitment to open source innovation extends beyond our products and shapes how we work. Red Hatters embrace change in a fast‑evolving technology landscape and approach their work with a growth mindset. We actively encourage the responsible and thoughtful use of AI to streamline workflows, reduce complexity, and improve efficiency—empowering our teams to focus on high‑impact initiatives and deliver smarter, more innovative solutions for our customers.

• Contribute code to increase the scalability and reliability of the service.
• Contribute software tests and participate in peer review to increase the quality of our codebase.
• Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration.
• Participate in a regular on‑call schedule, including occasional paid weekends and holidays.
• Practice sustainable incident response and blameless post‑mortems.
• Resolve customer issues escalated from the Red Hat Global Support team.
• Work within a small agile team to develop and improve SRE software, support your peers, plan and self‑improve.
• Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.

• Bachelor’s degree in Computer Science or related technical field, or equivalent experience.
• 5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure.
• 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus.
• 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef.
• 2+ years of experience programming with at least one object‑oriented language;
  Golang, Java, or Python preferred.
• 2+ years of experience delivering a hosted service.
• Demonstrated ability to quickly and accurately troubleshoot system issues.
• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP.
• Solid communication skills and experience working directly with and presenting to customers.

• 1+ year(s) of experience with Kubernetes is a plus.
• 1+ year(s) of experience with docker‑based containers is a plus.

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in‑office to office‑flex to fully remote, depending on the requirements of their role.

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds,…