Clinical Field Staff Supervisor; R.N. Care Manager Job Stillwater area,Oklahoma USA,Healthcare

Position: Clinical Field Staff Supervisor (R.N. Care Manager)

Overview

REPORTS TO: DIRECTOR OF NURSES (DON)

QUALIFICATIONS EDUCATION/TRAINING/EXPERIENCE

Must be currently licensed as an RN through the Board of Nursing in the state of practice.

Must have at least an Associate’s Degree in Nursing.

Prefer one year clinical experience in the health care industry, and one year experience in home health. Must understand the issues related to the delivery of home health services and be able to problem solve effectively and possess knowledge of the Medicare guidelines governing home health agencies or have experience/abilities that indicate with training they would excel.

Prefer supervisory experience

CHARACTERISTICS

Must be organized, detail oriented and possess effective communication skills, both orally and in writing. The ability to communicate with a diversity of individuals is required.

Must have good clinical judgment and observation skills

Must have a positive attitude, is self-directed and has the ability to work with little supervision

Must be willing to comply with accepted professional standards and principles.

Must be flexible and cooperative in fulfilling role obligation.
6. Must have satisfactory references from previous (or current) employers, nursing school, and/or professional peers.

MINIMUM REQUIREMENTS

Must possess a valid state driver’s license and adhere to all state laws while driving

Must possess automobile liability insurance

Must have dependable transportation kept in good working condition

Must be able to drive an automobile in various types of weather/road conditions

Must possess intermediate computer skills

SUMMARY OF JOB RESPONSIBILITIES

The Clinical Field Staff Supervisor (CS) is responsible for the overall coordination of home health services provided to Medicare and non-Medicare patients. The CS is responsible for the provision of quality services according to acceptable clinical and agency standards of practice and continually monitors the services provided. The CS is a resource person that gains extensive knowledge of the regulatory and practice guidelines governing home health agencies-who ensures compliance with agency policies, State and Federal laws and regulations.

The CS is the liaison between the community, referral sources, physicians, patients, caregivers, agency staff, and contract disciplines.

RESPONSIBILITIES AND DUTIES

Provides a positive work environment by consistently modeling in a positive way, the agency philosophy, mission, values, and standards of care, and providing a professional role model for other staff. Ensures field staff are educated on process and regulatory changes.

Adheres to HIPAA regulations and follows agency protocol maintaining confidentiality and does not improperly disclose of patient information.

Complies with all agency policies and procedures.

Is diligent in activities that ensure advanced proficiency in Homecare Homebase (HCHB) Electronic Health Record (EHR). Actively seeks out training and continuing education in agency processes including participation in offered classroom training and e-learning courses. Communicates as appropriate with staff, physicians, referral sources, community, patients, potential patients, caregivers, and others involved in care.

Receives referrals with enthusiasm from physicians and staff and may participate in entering referral into the Electronic Health Record (EHR). Clearly identifying the referral source.

Provides supportive activities to obtain Delayed Physician Certification for Home Health Services (also referred to as Face-to-Face (F2F)) if the Certification was not received upon referral. Activities may include but, are not limited to assisting with completing the Delayed F2F form for DON approval, coordinating with physician to set up appointment, coordinating with patient/caregiver for reminder and to ensure they have transportation to the appointment, and tracking receipt of F2F.

Ensure patients on services meet criteria established by their payer source such as medical necessity and homebound status and ensure documentation clearly indicates the criteria are met.

Ensure assessing clinicians and ancillary staff provides exceptional patient care by utilizing all elements of the nursing process and/or agency standards of care. Ensure the level of care and services provided coincide with the patients’ level of acuity and meet their needs.

Ensure assessing clinicians and ancillary staff is providing care within their scope of practice and submits quality documentation authenticating appropriate assessment and intervention provided to the patient.

Completes Client Related Task of Review Evaluation Documentation which presents in workflow once the assessing clinician has completed the evaluation to ensure quality care, quality documentation, criteria met for patient to qualify for services and plan of care established to meet the needs of the patient.

A. Review all required items such as Unlisted Item Report (to coordinate adding unlisted allergies, meds, and/or supplies), Visit Note (for…


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