Move-in Coordinator

Overview

WHO WE ARE:

The Lodge offers independent living, assisted living and memory care with a total of 139 residences. This vibrant senior living community is located on The Lakes at Stillwater campus, and has been a part of the Stillwater area since 2019. It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service®.

The Move-In Coordinator plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to coordinate and support occupancy goals through effective planning of move-ins, move-outs and in-house transfers.

It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service®.

• Shift: Tuesday-Saturday, 40 hours per week.
• Wage: $23-$26 Hourly
• Essential Job Functions:
  • Assists incoming residents with transition and move to the facility.
  • Assists residents moving out or transferring from one apartment to another.
  • Coordinates refurbishing, cleaning and inspection of all units in a timely and acceptable standard with the Maintenance & Housekeeping departments.
  • Communicates with site leadership team on incoming resident needs and requirements.
  • Assists in report production: weekly, monthly, move-ins/outs and others as directed.
  • Coordinates incoming resident's assessments (if applicable).
  • Coordinates and completes move-in documentation, pre-admission paperwork and financial transactions.
  • Assists pre-occupancy residents in all facets of the move including, but not limited to, sale of home, helping with moving company arrangements, furniture selection, etc.
  • Engages Happy You’re Here signature admission program for all move-ins.
  • Supports Sales & Marketing Team by assisting as backup for tours, on site events, and other sales related functions etc., as directed by the Director of Marketing or Executive Director.
  • Perform other job-related duties as assigned.

• Be able to make independent decisions and follow instructions.
• Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
• Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
• Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
• Knowledge/proficiency of Microsoft Office Suite.

• Must meet all applicable state and federal requirements for this position.
• High school degree and/or related experience. College degree preferred.

• Comprehensive Health Plan Options
• Medical and Prescription Coverage
• Dental and Vision Coverage
• FSA & HSA Account Options
• Access to Health Care & Mental Health E-Visits
• $10k Life Insurance Coverage*
• Supplemental Insurance Options
• Pet Insurance
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Paycheck Advances with Rain Instant Pay
• Employee Support Program (EAP)
• Tuition Discounts & Reimbursement with Rasmussen College
• Team Member Referral Bonus
• Shift Differentials
• Life Mart Employee Discounts
• OnShift Engage Bonus and Incentives
• Generous Paid Time Off & Discounted Travel Accommodations
• Childcare Discounts (FL, MN)
• Rent Discounts (FL, MN)
• Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.