Retail Sales Advisor

Stevenage

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

At Warren James we are a company made up of real people who are passionate about what we do. You are known by your name, not a number. At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in‑store shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings, but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high‑street retailer we are today.

Operating from over 200 shops nationwide and offering online shopping through our website, we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands and help us spread our passion and enthusiasm for customers and our jewellery.

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment and great one‑to‑one customer experiences.
• Be involved with a variety of day‑to‑day jobs including our visual jewellery displays.
• Develop and maintain a good knowledge of our jewellery.
• Set a good example in everything you do.

• Display a genuine passion for jewellery and customer service.
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image.
• Work under your own initiative.
• Be happy to work as part of the team and follow management instruction.
• Pay attention to detail in everything you do.

Jewellery knowledge isn’t required as training is provided.

• Full and part‑time contracts.
• 28 days
  * holiday a year and after 5 years you’ll receive 33 days
  * a year (
  * including 8 bank holidays pro‑rata for part‑time).
• Monthly pay straight into your bank account at the end of every month.
• Staff discount on your WJ jewellery purchases.
• Incentives and treats throughout the year.

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – click below to apply.