Field Service Engineer

Cambridge, GB, CB5 8HY
Stevenage, GB, SG1 2BH
Harlow, GB, CM20 2HW
Bury St Edmunds, GB, IP33 3TZ

Date: 6 Jan 2026

Are you a hands-on problem solver who enjoys working in different locations and helping customers? As a Field Service Engineer, you’ll play a key role in installing, maintaining, and repairing equipment while delivering excellent on-site support. This is a great opportunity to use your technical skills, build strong customer relationships, and represent a company that values quality and service.

• Competitive Salary
  – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth
  – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind
  – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme
  – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts
  – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks
  – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme
  – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts
  – Enjoy exclusive savings on popular brands and products.

• Install, maintain, and repair equipment or machinery at customer sites
• Diagnose and troubleshoot technical issues to minimise downtime
• Perform routine servicing and preventative maintenance
• Provide clear and professional support to customers, ensuring high satisfaction
• Complete service reports, documentation, and updates in line with company procedures
• Train end users on basic equipment operation and maintenance
• Liaise with internal teams (e.g. technical support, parts, and scheduling) to ensure efficient service delivery
• Ensure compliance with health and safety standards on-site
• Travel to various c ustomer locations as required, sometimes at short notice

• Previous experience in a Field Service, Maintenance, or Engineering role
• Hands-on experience with installing, maintaining, or repairing technical equipment or machinery
• Familiarity with health and safety procedures and working on customer sites
• Experience in customer-facing roles is advantageous
• A full, clean driving licence is often required

• People First:We value our employees just as much as our customers.
• Work-Life Balance:Flexible working options to support your lifestyle.
• Career Growth:Genuine opportunities for progression in a thriving industry.
• Passion for Excellence:Join a team dedicated to being the best at what we do.