Deputy Head of Medical Device Support Services

Deputy Head of Medical Device Support Services NHS AfC:
Band 8a

Main area Medical Device Support Services Grade NHS AfC:
Band 8a. Contract Permanent. Hours 37.5 per week. Job  

Site:
Lister Hospital, Stevenage. Salary £55,690 - £62,682 per annum. Closing (Final date to receive applications): 10/02/2026 23:59. Interview date: 05/03/2026.

Here at East and North Hertfordshire Teaching NHS Trust, our mission is:
Providing high-quality, compassionate care for our communities. Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service. Our values — Include, Respect, Improve — guide how we work with colleagues and patients.

We are recruiting for a Deputy Head of Medical Device Support Services who shares our vision to provide consistently outstanding care and exemplary service to our patients.

The Deputy Head provides senior operational and professional leadership across Sterile Services, Endoscopy Decontamination, EBME and Renal Technology. The postholder supports and deputises for the Head of Clinical Engineering & Sterile Services and acts with delegated authority on operational, technical, governance and regulatory matters.

The role ensures safe, compliant and high-quality medical device support services across all Trust sites, promoting patient safety, service reliability and effective lifecycle management. The Deputy Head drives continuous improvement, leads complex investigations, supports strategic equipment planning and provides expert advice on national standards, legislation and technical risk.

At the heart of our work are our core values:
Include, Respect and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

• Provide senior day-to-day leadership for medical device support operations across all departments and Trust sites. Ensure full compliance with MHRA, CQC, HTMs, JAG, ISO and all relevant national standards.
• Act as senior technical authority, ensuring medical devices and decontamination systems are safe, reliable and fit for use. Lead governance activity, including PSIRF investigations, Root Cause Analysis and safety-related incident reviews.
• Manage workforce planning, staff development, recruitment, appraisals and professional competency frameworks.
• Support financial management through budget oversight, cost control, capital planning and supplier contract management.
• Drive service improvement, innovation and digital modernisation initiatives.
• Lead business continuity, resilience planning and operational responses to high-risk technical incidents.
• Collaborate with clinical, operational and corporate stakeholders; represent the service at internal and external meetings.
• Contribute to long-term strategic planning, equipment replacement programmes and service transformation.

East and North Hertfordshire Teaching NHS Trust provides a range of general and specialist services with around 6,000 dedicated staff. Our hospitals include:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We are committed to flexible working where possible and encourage applications from everyone. We are a Disability Confident employer and support carers, veterans and Reservists in employment. We reserve the right to close vacancies early if a high volume of applications is received.

Please see the attached Job Description and Person Specification applicant pack for detailed information regarding this role.

• Leadership & Team Management:
  Significant experience in leading, managing, and motivating a multidisciplinary team, including staff recruitment, performance monitoring, and appraisal.
• Project & Change Management:
  Proven ability to manage multiple projects, prioritise workloads, drive change, and deliver performance improvements on time and within budget.
• Policy Development:
  Experience interpreting national guidance and developing policies/procedures across a complex healthcare environment.
• Experience with medical devices,…