Support Worker, Community Health

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disability service in Hertfordshire.

£20,966.40 per annum, working part time – 32 hours per week. 4 shifts per week, 8 hours per shift, Early 07am to 3pm. Late 2pm to 10pm. Occasional sleep‑ins 10pm to 07am.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award‑winning Learning & Development and a culture that welcomes all.

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24‑7 confidential support
• Online wellbeing resources
• A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

• If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Participate in the support planning and risk management, as facilitated by the lead Support Worker
• Carry out security duties to ensure the safety of the customers and premises
• Enable customers to make full use of community facilities by providing support as directed
• Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
• Report any observations relating to customers welfare
• Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
• Maintain records as required at the project under the direction of the Support Workers/ management
• Participate in team meetings/reviews and the general development of the service
• Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Flexible
• Open to feedback and self development
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments
• Is respectful, articulate and sensitive in style of communication
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Ability to cope positively with challenging and diverse behaviour

Essential:

• NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

• Experience in working with people with Learning Disabilities and Autism

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co‑design and deliver services that offer innovative social…