Respiratory & Sleep Administration Assistant - Respiratory Service

Respiratory & Sleep Administration Assistant - Respiratory Service NHS AfC:
Band 3

Main area Respiratory Service Grade NHS AfC:
Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job  
-A

Site Lister Hospital Town Stevenage Salary £24,937 - £26,598 per annum Salary period Yearly Closing 29/01/2026 23:59

Here at East and North Hertfordshire Teaching NHS Trust

Our mission is: Providing high-quality, compassionate care for our communities

Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service

Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

We are recruiting for a Respiratory & Sleep Administration Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide effective administrative support service to the Respiratory & Sleep Disorder admin team including co-ordination of outpatients appointments, waiting lists and the patient helpline.

You will be required to work independently using your initiative and must apply a high degree of confidentiality to all aspects of your work as you will undertake these duties without direct supervision, working within broad procedural guidelines.

At the heart of everything we do are our core values:
Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

On occasions you will sit front of house meeting and greeting patients and relatives as they arrive.

You will be working with all members of the Respiratory and sleep team which includes the respiratory Function and Sleep staff as well as the respiratory consultants and nurses ensuring timely management of patients attending the department.

This post requires effective communication and a level of confidence in dealing with the public. You will be supported by the staff in the unit with on the job training.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

• Educated to minimum GCSE level or equivalent
• Experience of word processing
• Experience of using databases
• RSA II or equivalent
• Minute taking experience