Finance Assistant

Job Title: Finance Assistant

Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time)

Hours: 37.0

Location: Stevenage - Farnham House, hybrid working (2 days in office, 3 days at home or as required)

Contract Type: Permanent

Directorate: Adult Care Services

Central Debt Team handles recovery of outstanding care fees for clients who have sadly passed away in Adult Care Services. The team supports bereaved family members during a difficult time, requiring sensitivity, kindness, caring, and a good listening ear.

The role is varied and includes:

• Investigating clients’ accounts
• Building strong relationships with internal and external stakeholders (verbally and in writing)
• Resolving queries
• Recovering outstanding monies
• Managing caseload of clients who Hertfordshire County Council (HCC) have provided care for
• Ensuring payment is forthcoming and handling credits
• Reviewing and monitoring caseloads to ensure timely dealings
• Running reports for weekly caseloads
• Running payment reports and updating spreadsheets
• Liaising with stakeholders to achieve required results

• Experience of working in a financial team
• Strong communication skills, both verbally and written, with ability to establish strong relationships
• Self‑motivated and able to work in a fast‑paced environment
• Able to work as part of a team and individually
• Ability to influence and negotiate
• Effective communication with a variety of stakeholders
• Competent with Microsoft applications such as Excel, Word and Outlook
• Accurate and timely record keeping
• Good time and diary management skills
• Strong interpersonal skills and willingness to challenge and contribute to service improvement and increased efficiency

• Knowledge of SAP and other systems
• Finance experience

We are a Disability Confident employer and guarantee an interview to applicants disclosing a disability whose application meets the minimum criteria for the post. This role requires a DBS check. English fluency is essential.

Interview dates: 10th and 12th February 2026.

To apply:

please upload your CV and a short covering paragraph within your application. Contact Iqbal Johal (iqba) for further information.