Parts Advisor

We're delighted to be representing a long-established and highly respected business within the automotive sector, who is looking to recruit an experienced Parts Advisor to join their friendly and professional team at a busy branch in Stevenage. The company has built a strong reputation for delivering high-quality products and outstanding customer service across its specialist market.

This is an excellent opportunity for someone with parts experience who enjoys working in a fast-paced environment, supporting both customers and technicians with their parts enquiries. The successful candidate will play a key role in ensuring orders are processed efficiently while maintaining a high standard of customer service both in person and over the phone.

Your Responsibilities

Assist customers and technicians with parts enquiries both face-to-face and over the phone
Process and dispatch customer parts orders accurately and efficiently
Provide excellent customer service at all times
Maintain a good understanding of the products and services offered by the business
Handle payments including cash and card transactions
Support the wider parts and retail team with day-to-day operational tasks
Work collaboratively with colleagues to ensure smooth branch operations
The Requirements

Previous experience working as a Parts Advisor or within a similar parts environment
Knowledge of automotive, construction or agricultural parts would be advantageous
Strong communication skills and the ability to deal professionally with customers
Comfortable working in a busy, customer-facing environment
Ability to work both independently and as part of a team
A proactive approach with the ability to use initiative
Well-presented with a professional manner
If you are an experienced Parts professional looking to join a well-established organisation offering long-term stability and a supportive team environment, we would love to hear from you! Please apply with your CV or contact Rob on (phone number removed) for further details.

Important Information:
We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our  on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.

If you would like further information on the policy or GDPR please get in touch with us