Project Coordinator - Utilities ( Maternity cover

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

As Cities & Places, we create thriving places across different scales: from regions to cities, neighbourhoods to individual buildings, by offering an integrated design approach. We have a tremendous opportunity to build upon strength to develop an interdisciplinary planning, design and delivery practice that is uniquely Jacobs, that sets the direction for the industry and is home to the very best and brightest design thinkers, disruptors, technical experts, visionaries and storytellers.

Our business unit brings together engineers, architects, surveyors, urban designers, project managers and transport planners to provide collaborative and coordinated value design solutions for our clients both nationally and internationally.

Working collaboratively with Hertfordshire County Council (HCC) and its supply chain, Jacobs provides excellent service to the community and supports local infrastructure.

We currently have a 9‑month maternity opening for a new team member who will join our Utilities team and coordinate the flow of utility information to support planned works for Hertfordshire County Council.

The position involves managing high volumes of incoming and outgoing data, communicating with internal teams and external utility providers, and maintaining accurate records in line with defined processes and deadlines. Full training will be provided on internal systems and Line Search.

• Coordinate information requests between HCC, authorised agents, and multiple utility providers (e.g., Affinity Water, Anglian Water, Virgin Media, Thames Water).
• Receive, review, log, and route incoming information; ensure accurate and timely responses to the correct contacts.
• Update spreadsheets and internal systems; extract key details and compile basic statistics for distribution.
• Maintain and amend stakeholder contact lists used throughout the process.
• Enter and maintain data in Line Search and other internal platforms (training provided).
• Follow established procedures and work to defined time frames; keep complete records of communications and documentation.
• Communicate professionally via email and phone with all stakeholders and provide regular updates to internal teams.

• Strong organisation and coordination capability with high attention to detail.
• Confident handling data and using spreadsheets (e.g., Excel or similar).
• Clear written and verbal communication skills for stakeholder interactions.
• Ability to follow structured processes and meet deadlines in a high‑volume environment.
• Comfortable working remotely and managing tasks independently.
• Experience in coordination, administration, project support, or information management is beneficial but not essential (training provided).

Fixed‑term 9‑month maternity cover.

Hybrid role with limited onsite time for initial training.

Full training provided on Line Search and internal systems.

Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well‑being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.

No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.

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