Club Administrator

Position:
Club Administrator

Location:

Knebworth Golf Club, Deards End Lane, Knebworth, Hert SG3 6NL
Job Type: Full Time 40 hours per week Company Description

Knebworth Golf Club is a vibrant and prestigious club dedicated to providing an exceptional experience for our members. We are passionate about delivering outstanding member and guest services.

• Managing reception, including answering telephone enquiries.
• Monitoring and replenishing stationary stock as needed.
• Maintaining a tidy and presentable office environment.
• Efficiently archiving club-related documents.

• Assisting in marketing efforts to attract new members.
• Supporting the onboarding of new members.
• Supporting the departure process for leaving members.
• Handling changes to individual memberships with precision.
• Supporting monthly management of member direct debits.
• Locker allocation, billing and maintenance coordination.
• Providing comprehensive support to ensure an exceptional member service experience.
• Supporting presentation evenings, AGM (Annual General Meeting), and membership renewal processes.
• One day each month, either on a Saturday or Sunday, dedicated to meeting, greeting, and assisting members.

• Supporting the reconciling of member income bank accounts.
• Supporting the Finance Manager with auditors during financial audits.
• Supporting with stocktaking processes.
• Internal match and competition charging.

• Offering support to the General Manager, Club Operations Manager & Finance Manager in various tasks and projects as required.

• Supporting in the administration of entries and fees for the club open competitions.
• Administrative support on the day of open competitions.

• 33 days of paid annual leave inc bank holidays.
• Free Team Meals.
• Employee Assistance Program:
  Access a wide range of support services to promote your overall well‑being, from counselling to financial advice, helping you navigate life's challenges more effectively.

Knebworth Golf Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or national origin.