Security Officer - Alarm Dispatch Desk

Allied Universal -  - Responsibilities:
Provide customer service to personnel and visitors by following Allied Universal security procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.;
Operate the dispatch post by monitoring alarms, CCTV, and access control systems, documenting activity, and notifying appropriate personnel per post orders.;
Receive and triage calls for service, incidents, and work requests, then coordinate responses with on-site officers and/or client teams using radio, phone, and electronic systems.;
Respond to incidents and critical situations in a calm, problem-solving manner, completing detailed reports and escalating issues according to site protocols.;
Conduct regular and random patrols of interior areas, entrances, and perimeter zones as assigned, helping to deter unauthorized activity and/or policy violations.