Membership Sales Associate

Overview

Hand and Stone is seeking for a Membership Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

• Provide excellent customer service to members/guests.
• Sell Memberships.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Demonstrate a positive, energetic attitude and be a team player.
• Perform various other duties as assigned.

• Knowledge of Microsoft Office applications, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease while focusing on the guest.

• Hourly wage plus commissions and bonuses.
• Flexible schedules.
• Professional and safe work environment.
• Employee discounts.
• Employee rewards program/employee referral bonus.

• Employment type:
  
  Full-time
• Seniority level:
  Entry level