Store Manager, Retail & Store Manager

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Apply for Store Manager in Sterling, VA.

• Report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
• Required to consistently embody and promote the mission and core values of Miniso in every aspect of your role.
• Ensure seamless store execution, which includes delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.
• Promote and drive engagement with the store’s membership program, encouraging customer sign-ups and fostering loyalty to enhance customer retention and boost sales.
• Oversee all aspects of store operations and overall performance to develop store employees.
• Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
• Lead efforts to recruit, hire, train, and retain top talent, fostering internal growth by conducting performance evaluations and creating career development paths for both associates and managers.
• Uphold store standards, with a focus on driving profitability through effective sales strategies and expense management.
• Manage cash-handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.
• Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations, ensuring all associates are held accountable for their roles and responsibilities as outlined in their job descriptions.
• Responsible for operating computers and printers, managing schedules, and ensuring the store remains clean and organized.
• Drive an inviting store environment, keeping the store in top condition and ensuring visual displays align with company guidelines.
• Champion business growth through strategic planning that boosts store presence, increases store traffic, and maximizes sales performance.
• Address and resolve issues raised by both staff and customers, ensuring quick, effective solutions to maintain a positive environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to relocate or manage additional stores based on business needs.
• Ability to travel between locations is required.

• Proven successful experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• High school diploma or equivalent required;
  Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
• 3+ years of experience in retail management, with a strong track record of leading teams.

USD $18.00 - $30.00 /Hr.

Mid-Senior level

Full-time

Sales and Business Development

Retail