Senior Manager, Business Controls

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

The Senior Manager of Business Controls will be responsible for developing and implementing internal controls across all departments and functions, managing a team of control professionals, and collaborating with other senior executives to drive process improvements and operational efficiencies.

• Develop and implement a comprehensive internal controls program that addresses risks and ensures compliance with company policies and regulatory requirements.
• Manage a team of control professionals, providing guidance, support, and coaching to ensure high‑quality control assessments and documentation.
• Collaborate with other senior executives to identify and implement process improvements and operational efficiencies.
• Ensure that all control deficiencies are identified, documented, and remediated in a timely manner.
• Review and update control policies and procedures to ensure they are current, effective, and aligned with industry best practices.
• Coordinate with external auditors to ensure timely and accurate completion of audits and assessments.
• Prepare reports on the status of the internal controls program and provide regular updates to senior executives.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

Minimum:
Indicate minimum education, skills and experience required.

• Understanding of internal control frameworks and regulations, including COSO, SOX, and other relevant standards.
• Ability to lead and manage a team of control professionals.
• Excellent communication skills, both written and verbal, with the ability to effectively communicate with senior executives and the board of directors.
• Strong analytical and problem‑solving skills, with the ability to identify and resolve complex control issues.
• Ability to collaborate and build relationships with key stakeholders across the organization.
• Experience working in a fast‑paced, dynamic environment with multiple priorities and competing demands.

Preferred:
Indicate “nice to haves” regarding education, skills, and experience.

• Bachelor's degree in accounting, finance, or a related field; a Master's degree is preferred.
• Minimum of 5 years of experience in internal controls, audit, or related field, with at least 2 years in a leadership role.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and…