Prepared Food Lead

Position Summary

As a Prepared Foods and Café Department Lead you will drive sales in your area and supervise your team of hourly associates who create and serve meals to our members - giving them more of what they love, for less. You will model expertise in Prepared Foods and Café and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

• Be a Team Leader: Supervises the team within all prepared foods departments (for example café, rotisserie and prepared foods) by facilitating rotations through different fresh areas and managing members’ needs to deliver on the business plan and contribute to the overall success of your club. Communicates the goals of the department, executes company programs, adheres to policies, and advocates for the member, the associate, and the company.
• Be an Expert: Maintains in-depth knowledge of on‑the‑floor and backroom operations by ensuring the prepared foods area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety and compliance. Manages seasonality in terms of production, understands new products, recipes, processes and production specifications, prioritizing time between areas.
• Be a Techie: Leverages digital tools to plan for and drive sales, improve the shopping experience and elevate associate engagement. Uses handheld technology to make immediate business decisions related to production, training and product quality, and encourages others to adopt new tools.
• Be an Owner: Drives the business results with a commitment to operational excellence, planning for profitability, maintaining a neat, clean and safe work area in the prepared foods area, ensuring appropriate staffing levels and accurate audit and compliance standards; produces and displays merchandise according to the layout plan; collaborates with other departments and third‑party business partners to ensure operational continuity.
• Be a Talent Ambassador: Teaches and trains the team by identifying training needs, developing necessary skills to deliver high quality products, encouraging career growth, and sourcing new talent internally and externally. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyzes information, monitors progress and results, and addresses improvement opportunities.
  
  Demonstrates and supports compliance with company policies, procedures and ethics; explains and applies these principles in daily work.
• Leads and participates in teams: Determines customer needs and business priorities, coordinates and executes work assignments, provides advice, feedback and support to ensure timelines and work quality, and models adaptability to change or new challenges.

Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; works as a team and builds strong, trusting relationships; communicates with impact, energy and positivity to motivate and influence.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.

Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team’s ability to deliver for all stakeholders.

Strive for Excellence: Displays curiosity, takes calculated risks and demonstrates courage and resilience; drives continuous improvement, is open to new technologies and skills, and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind,…