WMS System Specialist

Job Overview

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers.

Location:

USA - Dulles

Division:
Solutions

Job Posting

Title:

WMS System Specialist

Time Type:
Full Time

POSITION IS NOT REMOTE AND IS IN OFFICE

WMS System Specialist / Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on‑site level 1 support.

• Configuring WMS system to meet business processes.
• Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT.
• Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; expedite escalation to IT Support when necessary.
• Clearly document details of WMS issues including steps to recreate the issue when escalation is required.
• Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle‑mounted RF, printers, workstations and other IT equipment associated with WMS systems.
• Assist training new hires on WMS.
• Participate in cross‑functional improvement projects.
• Clearly document and communicate system change requests.
• Ensure adherence to WMS best practices per defined standard operating procedures and work instructions.
• Pursue continuous personal and organizational improvements.
• Maintain a high level of quality in work performed.
• Maintain a clean and safe work environment.
• Follow all SOP and safety guidelines.
• Demonstrate knowledge and understanding of business operations.
• Possess excellent interpersonal and communication skills.
• Perform all other duties deemed necessary to support the WMS system and operation.

Must be able to pass any required background checks and drug and alcohol tests.

• Solid interpersonal and analytical skills required.
• Good organizational and administrative skills required.
• Good interpersonal communication skills, both oral and written, are required.
• Bachelor's degree or equivalent strongly preferred.
• Knowledge of MS Office systems required.
• Warehouse Management System experience required.
• Knowledge of warehouse operations best practices.
• Generally prefer 1‑4 years of related experience.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at .

DSV reserves the right to defer or close a vacancy at any time.