Assembler and Field Repair Break-Fix Technician

Assembler and Field Repair Break-Fix Technician

Job

Location:

STERLING, VA, United States

Date Posted:
Dec 5, 2025

Category:
Information Technology

Subcategory:
Technical Svcs

Schedule:

Full-time

Shift: Day Job

Travel:
Yes, 50 % of the Time

Minimum

Clearance Required:

None

Clearance Level Must Be Able to Obtain:
Public Trust

Potential for Remote Work:
On-Site

Benefits:

This is a dynamic, multi-phase technical role supporting Customs and Border Protection (CBP) systems. The position begins in Sterling, VA, where you'll work as an Assembler/Break-Fix Technician
, fabricating and repairing mission‑critical components. Once trained, you'll transition into a Field Service Technician
, traveling to maintain and upgrade deployed CBP systems. You'll also serve as a System Integration Analyst
, applying your scripting and OS expertise to ensure seamless system performance and compliance. When not traveling, the work will be at the Sterling, VA location performing Assembler and System Integration Tasks.

• Mount components to pre‑drilled panels (PC104 SBC, I/O paddleboard, power supply, Ethernet hub, terminal blocks on DIN rail)
• Install factory‑built cables and custom hookup wiring between components
• Install AC power plugs and drill polycarbonate enclosures using templates
• Fit waterproof connectors and install duplex outlets in enclosures
• Package and label controllers for shipment; assist with palletizing
• Use duplicators to clone hard drives; remove/reinstall drives for reimaging
• Configure BIOS settings on microcomputers
• Perform maintenance to ensure compliance with build standards
• Support data gathering for analytics and report findings promptly
• Travel to CBP Ports of Entry to perform system maintenance, upgrades, and troubleshooting
• Diagnose and resolve equipment malfunctions to minimize downtime
• Respond to emergency repair requests including travel and provide on‑call support (Mon‑Fri)
• Maintain accurate records of maintenance schedules, repair histories, and inventory
• Adhere to OSHA and local safety regulations while performing field tasks, uphold all, physical, and operational security policies
• Maintain professionalism when interacting with CBP personnel
• Work across Windows and Linux operating systems to support system integration
• Use Windows CLI and Linux shell environments for configuration and diagnostics
• Configure and optimize system performance through BIOS and OS‑level settings
• Collaborate with engineering and software teams to support deployments and updates

Required Qualifications:

• Bachelor’s degree and 2 years of relevant experience, or 6 years of experience in lieu of a degree
• Must currently reside in the Sterling, VA area
• Strong troubleshooting skills for complex electronic and mechanical systems
• Experience across a wide range of technologies, including:
  • Microsoft Windows and Linux Operating Systems
  • DHCP, DNS, Active Directory, Certificate Services, Group Policies
  • Service Now ticketing system
• Proficient in Microsoft Word and Excel; capable of writing clear technical reports
• Skilled in using diagnostic tools, hand/power tools, and software for maintenance and repair
• Excellent communication skills, especially when explaining technical issues to non‑technical stakeholders
• Detail‑oriented with strong organizational skills for documentation and inventory tracking
• Able to work independently and collaborate effectively within a team
• Flexible and adaptable to changing priorities in a fast‑paced environment
• Knowledge of low‑voltage electrical wiring principles
• Proficient in CAT 6 signal cabling, including testing and termination
• Willingness to travel to U.S. border locations for installations and support (up to two weeks at a time)

Education and Experience:

• Bachelors and two (2) years or more experience;
  Masters and 0 years related experience

BI Requirement:

• Current holder of a DHS Public Trust clearance or the ability to obtain one

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high‑end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit  For ongoing news, please visit our newsroom.

STERLING, VA, United States

Information Technology