Driver, Guest Services, Hospitality ​/ Hotel ​/ Catering

About

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F. Saul Company Hospitality Group

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F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.

These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows

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F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.

• Guest Service:
  Safely transport guests to their destinations, provide information and luggage assistance. Anticipate and respond to guests in a friendly and positive manner. Provide the highest level of service. Assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Work as a team player in meeting guests’ needs, and actively contribute to the efforts of other departments as necessary.
  
  Understand and follow Hampton Inn Dulles North guest service recovery program.
• Vehicles:
  Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash.
• Cost Control:
  Use hotel vehicles, equipment and supplies properly. Adhere to cost controls to reduce expenses and waste. Plan to avoid unnecessary trips.
• Safety &
  
  Risk Management:
  
  Operate hotel vehicles safely and adhere to all applicable traffic laws. Complete required checks: preventive maintenance, DOT, and safety equipment. Maintain a clean and safe work area in compliance with Hampton Inn Dulles North, brand, local, state and federal regulations. Follow all procedures for guest/associate incidents. Know hotel emergency procedures.
• Self Management:
  Produce required volume of work by planning, organizing, and prioritizing duties. Adhere to general work rules and department procedures. Attend all required department and hotel meetings.

• High school diploma or GED preferred.
• Current and valid driver’s license with safe driving record required.
• Appropriate class of driver’s license based on hotel vehicle requirements and minimum age of eighteen (18) for insurance purposes.
• Prior hotel and/or related guest service experience preferred. Attention to detail, customer‑focused and ability to perform job duties in a fast‑paced environment.
• Ability to lift, push and pull up to 75 pounds on a regular basis throughout the shift.

EEO AA M/F/Vet/Disabled

$15 - $15 an hour

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F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.