Service Station Manager

Overview

Are you a dedicated Service Station Manager looking to join a reputable, growing company? Don't miss your chance and apply now!

What you will get as the Service Station Manager:

• Comprehensive benefits package designed to support our team’s health, financial security, and overall well-being.
• Competitive medical, dental, and vision plans, HSA and FSA plans, Mental health resources, and employee assistance programs.
• Paid Parental Leave, Company Paid Long Term Disability, competitive 401k employer match, floating holiday, tuition reimbursement program, amongst other benefits.

What you will be doing as the Service Station Manager:

• Provide leadership and technical support to assigned personnel and contractors.
• Responsible for creating and maintaining a safe work environment, managing costs, and delivering repairs on time.
• Ensure standard work / processes are followed in order to ensure high quality work and, providing additional oversight to ensure work is performed within budgeted time and within the guidelines of all quality standards.
• Engage with other stations and cross-functional teams to create solutions to meet customer needs, develop processes to support and implement on time and profitably.
• Develop and maintain key domestic & international relationships with OEMs.
• Evaluate team performance in accordance with corporate guidelines and annual performance management process, providing feedback on personnel to the Director of North American Services.
• Provide direction/guidance to the team regarding analytical troubleshooting, repair, and testing of tools & equipment
• Represent the station in terms of external impact e.g. customers, supplier and partners
• Learn and understand customer requirements and ensure processes are established to meet delivery timing expectations
• Identify technical problems and provide appropriate recommendations on assigned responsibilities.
• Guide technical team to execute repairs and maintenance work according to processes, guidelines and safety regulations.

What you will need as the Service Station Manager:

• BSME (e.g. aerospace engineering, mechanical engineering, mechatronics engineering) or equivalent degree;
  Masters degree preferred
• Minimum 10 years work experience, ideally perennial experience as a team lead
• Previous experience repairing, servicing, or building complex equipment and tooling assemblies.
• The ability to operate hand tools and basic machine tools and must understand standard assembly practices.
• Knowledge of hydraulics, pneumatics and some basic electronics is a plus) additional mechanical or technical schooling (trade or college; MET or Mechanical Technician) is strongly preferred.
• Provide a level of support and service which ensures the optimum customer experience.
• Experience in the aviation industry would be an advantage but not a mandatory condition
• Experience in the service work environment would be an advantage but not a mandatory condition
• Have a high degree of self-motivation and work in a dynamic and structured manner
• Excellent communicator in English (spoken and written), other languages, e.g. German would be an advantage