Compliance Supervisor

The Compliance Supervisor supports the Quality Manager by overseeing quality control, compliance, and audit activities, ensuring adherence to certification standards, effective document control, and supplier compliance.

Minimum Requirements:

• Grade 12 or equivalent
• Relevant Degree or National Diploma
• Minimum 2 years’ quality control or compliance experience in a similar environment
• Active participation in QMS systems (ISO 9001 or similar)
• Knowledge of Fair Trade, GFSI, and social compliance standards
• Valid driver’s licence and own vehicle (local travel required)

Duties and Responsibilities:

• Manage and maintain product specifications and online client portals
• Handle and assist with customer and retailer complaints, ensuring timely resolution
• Support and administer the Quality Management System (QMS) in line with company policies
• Control, standardise, and distribute QMS documentation
• Coordinate, administer, and participate in internal, supplier, and third-party audits (e.g. BRC, IFS)
• Conduct traceability audits and mock recall exercises
• Administer quality, compliance, and certification databases (SEDEX, Fairtrade, IPW, BSC)
• Support supplier development, including Fair Trade, Organic, and social compliance audits
• Assist with health, safety, hygiene, and housekeeping compliance
• Liaise with internal departments and external stakeholders on quality and compliance matters

PLEASE NOTE:
Thank you for your interest in this position, we will review and be in touch if you are suitable.

Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions.


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