General Manager

My client, a well established transport services provider is seeking to employ a General Manager to join their dynamic team.

The suitable candidate should have a relevant degree in Business Management, Logistics, Commerce or similar and minimum 15 years industry knowledge and 10+ years experience in a senior management role, preferably within logistics, transport or an operational environment.

An MBA qualification will be an advantage.

The General Manager is responsible for the overall direction of the company's management functions, including the development and implementation of strategies, the achievement of profit and cash flow targets, the optimization of operational administration and accurate monthly reporting. The role also includes personnel management, including organizational structure, staffing and development in collaboration with relevant managers.

EXPERIENCE AND QUALIFICATIONS:

• A relevant degree in Business Management, Logistics, Commerce or similar.
• An MBA qualification will be an advantage.
• Minimum 15 years industry knowledge and 10+ years experience in a senior management role, preferably within logistics, transport or an operational environment.
• At least ten years of experience in a senior management role where performance was measured by achieving a set profit target.

RESPONSIBILITIES:
1. Strategic Leadership

• Development and implementation of short and long-term strategies.
• Identify growth opportunities, and manage their realization.
• Ensure alignment between operational objectives and the organization's strategic direction.
• Responsible for the total management function of the company.

2. Financial Management

• Manage profitability, cash flow and budgeting processes in collaboration with the Financial Manager.
• Evaluate risks and implement appropriate risk management measures.
• Monthly reporting regarding profitability, receivables and management of operating expenses.

3. Operational Management

• Manage processes, policies and procedures to maintain quality and compliance.
• Oversee all operational functions to ensure optimal efficiency.

4. Personnel Management

• Manage organizational structures, roles, succession planning and talent development in collaboration with the Human Resources department.
• Ensure effective communication, support and performance management within the department.

5. Customer Management

• Build and maintain strategic relationships with customers, suppliers and external partners.
• Ensure that service levels are continuously improved to optimize customer satisfaction.

KEY SKILLS:

• Ability to develop and implement strategies.
• Excellent decision-making skills.
• Ability to manage a team.
• Good interpersonal skills.
• Good analytical skills.
• Positive attitude.
• Ability to spot and seize opportunities.
• Goal-driven.