Commercial Manager

Client Relationship Management

Serve as the primary point of contact and relationship owner for designated key accounts. Build strong, trust-based relationships with senior client stakeholders, ensuring sustained engagement and satisfaction. Actively identify opportunities to expand the scope of services, deepen client value, and secure long-term partnerships.

• Develop and execute account growth strategies aligned with client needs and commercial objectives.
• Prepare and negotiate Letters of Engagement (LoEs), proposals, and renewals that balance client value with company profitability.
• Be accountable for achieving revenue targets and sales budgets across the assigned portfolio.
• Monitor and report on account performance, commercial pipeline, and key financial metrics.

• Oversee delivery of services to assigned accounts, ensuring projects are delivered on time, within scope, and to quality standards.
• Coordinate internal project teams, ensuring alignment between technical experts, consultants, and client requirements.
• Act as liaison between client personnel and internal teams, proactively addressing issues and risks to maintain delivery momentum.

• As a member of the senior team, contribute to the shaping of commercial strategy and client engagement approach.
• Provide leadership and guidance to account coordinators, consultants, and cross functional project teams.
• Share insights on market trends, client needs, and competitor activity to inform company strategy and service innovation.

• Proven experience (7+ years) in account management, commercial management, or client-facing leadership roles, ideally in consulting, sustainability, agriculture, or food systems.
• Proven experience of at least 5 years of managing a multi-disciplinary and diverse team. Proven people management skills is a key requirement.
• Strong track record of revenue growth and client retention within a portfolio of strategic accounts.
• Experience negotiating and managing commercial agreements and contracts.
• Knowledge of sustainability, agriculture, food systems, or related sectors is highly desirable.
• Tertiary qualification in Business, Commerce, Agriculture, Environmental Sciences, or a related field (MBA advantageous).

• Email your comprehensive CV to
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.