IT Systems Operations Admin Job Stellenbosch area,South Africa,IT/Tech

Key Responsibilities

System Administration & Operations

Manage and maintain Windows-based systems and Microsoft 365 environments

Administer Salesforce and system integrations

Oversee server operations, migrations, backups, and recovery processes

Ensure system performance, uptime, and scalability

IT Infrastructure & Security

Manage network infrastructure, firewalls, and access controls

Implement and maintain cybersecurity frameworks and policies

Ensure compliance with security, data protection, and business continuity standards

Support & Troubleshooting

Provide advanced technical support and resolve complex system issues

Troubleshoot network, application, and infrastructure-related incidents

Support end users and internal stakeholders across systems

Innovation & Development

Implement automation solutions to improve efficiency

Contribute to continuous improvement of IT systems and processes

Support future IT strategy and system enhancements

Project & Policy Management

Develop, implement, and enforce IT policies and procedures

Support IT-related projects, upgrades, and rollouts

Maintain documentation and operational standards

Minimum Requirements

Minimum 3 years’ experience in IT systems administration, IT operations, or a similar role

Strong technical knowledge of Windows, Microsoft 365, Salesforce
, and system integrations

Proven experience managing IT infrastructure and cybersecurity frameworks

Ability to diagnose and resolve complex technical issues effectively

Qualifications

Essential

System Administration certification (e.g.
ITIL Foundation, CompTIA Network+)

Cybersecurity certification (e.g.
CISSP, CompTIA Security+)

Microsoft and Salesforce certifications (e.g.
Microsoft Certified: Azure Administrator Associate
, Salesforce Certified Administrator
)

Desirable

Qualification in IT, Computer Science, System Administration
, or a related field

Salesforce Platform App Builder certification

Project Management certification (e.g.
CAPM, PMP, PRINCE2 Foundation
)

Experience working with a Learning Management System (Moodle preferred)

Advantageous Skills

Familiarity with Moodle LMS

Understanding of UX/UI principles

Knowledge of ADDIE instructional design model

Awareness of accessibility standards and best practices

Personal Attributes & Values

Commitment to excellence

Strong collaboration and teamwork

Continuous improvement mindset

High levels of accountability and professionalism

Application Information

All appointments are subject to reference checks, vetting (where applicable), and proof of eligibility to work in South Africa

This job description serves as a guide and may be amended to meet organizational requirements

If no feedback is received within 3 weeks of application, please consider the application unsuccessful


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