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Duty Manager
Job in
Stellenbosch, 7600, South Africa
Listed on 2026-01-15
Listing for:
INTELLISTAFF
Full Time
position Listed on 2026-01-15
Job specializations:
-
Hospitality / Hotel / Catering
Server/Wait Staff
Job Description & How to Apply Below
Stellenbosch
About the Role
We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who thrives in a fast-paced environment and takes pride in delivering exceptional guest experiences.
Key Responsibilities
Oversee front-of-house operations during shifts, ensuring smooth and efficient service
Lead, support, and motivate front-of-house staff to maintain high service standards.
Experience:
Ensure guests receive a warm welcome and address any concerns promptly and professionally.
Manage reservations, seating, ticket sales, and public-facing areas as required.
Work closely with kitchen and support teams to ensure seamless service delivery.
Handle customer complaints and resolve operational issues effectively.
Ensure adherence to health, safety, and company policies at all times.
Assist with basic administrative tasks, shift reports, and cash-ups.
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