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Credit Client Value Specialist

Job in Stellenbosch, 7600, South Africa
Listing for: Hire Resolve
Full Time position
Listed on 2025-12-10
Job specializations:
  • Finance & Banking
Job Description & How to Apply Below

Overview

An industry-leading Bank situated in Stellenbosch is urgently seeking the expertise of an experienced Senior Credit Client Value Specialist to join their team.

Key Performance Areas:

  • Marketing & Campaigning
  • Product understanding and alignment
  • Design and maintain Credit profiling, behavioural and educational tools
  • Implement and enhance Credit profiling, behavioural and educational tools
  • Reporting
  • Best practice and know-how
  • Stakeholder engagement

    • Key Requirements:

  • Creating strategies and tactics to influence client behaviour
  • Client journey analysis
  • Retail credit lifecycle and market
  • Database querying software (ex. SQL), Data and analytics OR Advanced Excel
  • Client engagement solutions including direct marketing segmentation
  • Relevant legislation, for example, the National Credit Act (NCA) Consumer Protection Act (CPA), Protection of Personal Information Act (POPI)
  • Banks Act and Basel III Risk Framework
  • Project management principles
  • Credit affordability assessment regulations.

    • Education & Experience:

  • Relevant Honours degree (Masters advantages) in Business/Behavioural Economics/Management Accounting/Industrial Engineering/Economics/etc.
  • 3-4 years (if acquired a master’s)
  • 6+ years of relevant retail credit analysis experience
  • Experience in behavioural analysis.
  • Client journey mapping
  • Experience with Experimentation, and champion challenger techniques.
  • Experience in delivering a product or tool, through working with various internal and external stakeholders

    • Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.

    Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.

  • Salary: negotiable.
  • Our client is offering a highly competitive salary for this role based on experience.
    • Full Time

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