Business Analyst

We re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

We are a bank, but we re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. To support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

• To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications
• To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Risk, Technology and the product team

The incumbent has no direct or indirect reports

• Define and analyse business and functional requirements.
• Collaborate to design and optimise solutions.
• Support solution implementation.

1. Define and analyse business and functional requirements.

• Proactively identify business opportunities, needs, requirements, constraints and business problems of current systems or processes.

• Conduct systematic analysis to define business requirement.

• Perform end-to-end analysis of business area/application.

• Validate and ensure information integrity/requirement gathering via resources and research for documentation of information (data).

• Analyse and interpret information relevant to the business need or initiative in order to provide insights and recommend solutions and/or actions.

• Perform story analysis to determine conditions of satisfaction and to understand the impact to other systems, projects, domains, and operational teams.

• Ensure features address client needs and achieve expected business outcome.

• Clearly document the business and functional requirement.

• Implement reporting and dashboards to manage product performance.

2. Collaborate to design solutions.

• Collaborate with stakeholders to identify and analyse business need and develop appropriate solutions.

• Partner with the Business Owner (or relevant stakeholders) to understand the vision, creating the business value and managing client expectations.

• Build and apply end-user knowledge to create solutions that deliver to stakeholder requirements.

• Facilitate high-level and detailed planning and design sessions.

• Communicate and present findings to stakeholders including divisional sponsor panel, management and EXCO.

• Act as conduit between business and technical stakeholders and product team for effective communication and implementation.

• Work within a product team (Architects, Developers, systems analysts, software test…