Operations and Commercial Support Lead

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise – combining premium standards with startup adaptability.

They have an opportunity available for an Operations & Commercial Support Lead – a versatile, high-energy individual who can move seamlessly between client-facing commercial activity and operational execution. This role suits someone who enjoys variety, thrives in a changing environment, and takes ownership across commercial and operational functions.

RESPONSIBILITIES

1. Commercial & Business Development Support

• Assist with client engagement, presentations, and coordination

• Prepare quotes, documents, packs, and follow-up communication

• Support marketing, awareness, and brand-building initiatives

• Help maintain the commercial pipeline and CRM accuracy

• Coordinate market-facing activities and small events

• Assist in identifying and developing new business opportunities across the wine, spirits, and FMCG sectors

2. Operations & Administration

• Manage order processing, planning, production coordination, and tracking

• Oversee documentation, scheduling, logistics and operational communication

• Maintain systems, workflows, and reporting tools

REQUIREMENTS

• Tertiary qualification in Business, Marketing, Communications, Logistics or similar

• Minimum 3 years relevant experience

• Experience in wine, spirits, FMCG, packaging, or brand-led industries will be beneficial

• Advance computer literacy (Excel etc.)

• Driver’s licence and own transport

• Strong communicator with professional presence and confident in managing client interactions

• Fully bilingual (English & Afrikaans)

• Highly organised and structured, with strong attention to detail

• Adaptable – thrives in a changing day-to-day environment

• Naturally collaborative; able to support and lead when needed