Circulation​/Front Desk - Bud Werner Memorial Library

Front Desk / Circulation

Working at the Circulation Desk, this role involves carrying out the day‑to‑day front desk activities of the library. Emphasis is placed on patron service, teamwork, and providing a positive first impression of the library.

Schedule: Monday 8:00‑2:00, Tuesday 2:00‑7:00, Friday 8:00‑2:00. Part‑time. 11‑17 hours per week. Year‑round with potential for more hours/subbing.

• Greet patrons in a friendly manner.
• Check library materials in and out.
• Answer the telephone.
• Process claim returns, lost and paid items, and collect fines.
• Register new patrons and update patron registration files when library cards expire.
• Introduce new patrons to basic library policies and services.
• Reserve materials for patrons and notify them when received.
• Assist patrons with use of library equipment (photocopy machine, microfiche, computers, etc.).
• Answer basic inquiry questions from patrons and refer reference questions to librarians when the location of information is not readily known.
• Assist patrons in use of the Marmot computer, online databases and in locating materials in the library.
• Display and appropriately store newspapers and periodicals.
• Accept ILL requests and verify completeness of those requests.
• Distinguish materials that need repair or attention.
• Maintain confidentiality and privacy of user records.
• Maintain a good sense of humor and a cooperative attitude in dealing with patrons and other library staff.
• Check in and shelve books as needed.
• May suggest or recommend books to patrons.
• May perform other duties as required.

• Patrons feel welcome when using the library.
• Patrons are comfortable asking for assistance.
• Patrons’ informational needs are met and their concerns are acknowledged and addressed.
• Patrons’ transactions are handled efficiently.
• Patrons are enthusiastic about library services and programs.
• Patrons’ needs are met and exceeded.

• Graduation from high school.

• Ability to learn library procedures and practices.
• Ability to use computers comfortably and effectively for general office functions and information retrieval.
• Ability to type at a reasonablerate of speed.

• Must be flexible in days worked, work efficiently during periods of heavy traffic, be able to handle many tasks at one time despite interruption, work well under pressure and not be subject to burnout or moodiness.

• Frequent evenings and weekends.
• May require some lifting up to 40 lbs and constant standing.

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