Event & Team Member; Part-Time

Dillon’s Small Batch Distillers is growing our Events & Experiences team, and we’re looking for energetic, hospitality-driven individuals who love spirits, people, and creating memorable moments.

As a
Part-Time Event & Experience Team Member
, you’ll play an essential role in bringing the Dillon’s brand to life both on‑site at our distillery and out in the community. You’ll help execute our signature guest experiences, and represent Dillon’s at markets, festivals, and offsite event.

• Set up, host, and lead our
  Craft Your Own Gin
  and
  cocktail‑making experiences
  , ensuring every guest leaves inspired and delighted.
• Support all on‑property events, including markets, pop‑ups, and large‑scale festivals.
• Ensure safety and compliance in production‑adjacent areas during tours.
• Encourage and report retail purchases after experiences and tours.
• Support store staff with meeting sales goals set by management.
• Promote Sipping Society sign‑ups, email capture, and upcoming events.

• Act as a
  Dillon’s brand ambassador
  at offsite events alongside the Events Coordinator.
• Engage warmly and professionally with guests, partners, and vendors while representing our story, our craft, and our spirits.

• Be trained on Dillon’s spirits, production processes, and tour information.
• Provide support in our retail store on an as‑needed basis, offering exceptional guest service and product knowledge.
• Lead engaging distillery tours: production overview, grain‑to‑glass storytelling, explaining our unique process, and tasting education.
• Tailor tour depth for audience type (enthusiasts, newcomers).

• Hospitality or customer service experience
  — you know how to make guests feel welcome, informed, and taken care of.
• An upbeat, people‑first attitude and a passion for creating memorable experiences.
• Interest in cocktails and spirits
  — experience is an asset, but not required. We’ll teach you everything you need to know about the Dillon’s way.
• Smart Serve Ontario certification (required before start date).

• Comfort working flexible hours, including evenings and weekends depending on event schedules.
• Ability to lift and move event materials (typical event setup requirements).

• Comprehensive training on our spirits, brand story, and guest experience standards.
• A dynamic, fun, and collaborative work environment.
• Opportunities to grow within a unique craft spirits setting.
• A chance to be part of a team that values creativity, authenticity, and great hospitality.
• Staff discounts on spirits/merchandise. (25%)
• $20/hour

At Dillon's, we live by 5 core values every day. They are the cornerstone of our culture and the values that we look for in who we hire:

• We value sense of urgency because we are a fast‑paced company in a fast‑paced industry
• You act as if there is no tomorrow and get it done today

• We value authenticity because we need to stay real
• You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions

• We value simplicity; why use 50 words when you can use 5?
• You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area

• We value humility; there is no room for egos here
• You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other

• We value trust because unless we are both trusted and trusting, we will not succeed as a team
• You put trust in others and do your best to never let anyone down