Process Engineering Specialist II Job St Catharines area,Niagara-on-the-Lake Ontario Canada,Engineering

Location: Niagara-on-the-Lake

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?
The journey starts with you
. The places we go, the elements we brave, the promises we deliver –
it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team,
we go there for you.

Description

Reporting to the Manager Process Engineering – First & Last Mile, the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella.

Responsiblities:

Lead and coordinate the evaluation of processes, systems, and technology impacting operations as per the approved business requirement

Develop routines and best practices to ensure quality and performance

Ensure processes comply with safety and quality standards

Meet with operations managers to assess existing processes. Document the voice of the customer and assess requirements for first and last mile

Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take-to-market activities within the first last mile

Work with the Process Manager – FLM to execute deliverables assigned to complete the project scope on time and within budget

Lead and conduct lessons learned exercises for continuous improvement of associated standardized processes

Provide the Process Manager with process documents and standard operating procedures

Communicate and update project status and activities to all stakeholders

Provide training and monitoring support to operations for system upgrades

Experience

Minimum of 4 years of relevant work experience in a high availability Transportation/Supply Chain/Network Logistics operation. Experience with in the Courier First and Last Mile considered an asset

Experience with transportation processes and standard operating procedures

Advanced technical skills

Analytical thinker

Strong leadership, project, and time management skills with the ability to prioritize multiple projects in an agile approach

Lean/Six Sigma training (Green Belt or above is preferred)

Problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment

Ability to work with a high degree of detail and accuracy constantly meeting deadlines

Strong written and oral communications skills. Bilingual (English/French) considered an asset

Knowledge in MS applications (i.e. Excel, Word, Outlook, PowerPoint, Project)

Experience with UAT and JIRA

Education:

Degree in Industrial Engineering/BS degree in Engineering graduate considered an asset

POSTING DETAILS
Location: 501 - Morse Street
Working Conditions: Office Environment

Reports to: Sr Manager Standards and Methodology
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.


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