Recruitment Officer, Campus Visitors & Community Outreach

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista.

At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:
January 26, 2026 at 11:59 PM This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

Please note:
This position will require occasional evenings and weekends for events and department operations.

The Recruitment Officer, Campus Visitors and Community Outreach is a fully trained Recruitment Officer (representing Brock at external school visits and fairs) with a focus on developing and leading campus visit programs and community/youth/educator engagement programs.

Reporting to the Manager, Recruitment Services, the Recruitment Officer, Campus Visitors and Community Outreach represents Brock among prospective students and influencers, and plans, implements and evaluates all aspects of the campus visit programs and community outreach activities. At the heart of the visit and outreach programs is a successful team of student ambassadors engaging audiences and representing Brock. The incumbent is jointly responsible for hiring, training, scheduling, supervising and evaluating an exemplary team of student staff.

• Supervise and train student staff members (Brock Ambassadors) who are responsible for conducting campus tours year-round to welcome guests to Brock University;
• Coordinate and supervise Brock Ambassador participation at large-scale recruitment such as Fall Preview Day, March Break Campus Visits, Open House, and at external recruitment events (i.e. Ontario Universities’ Fair, community events, athletic and marketing events such as Steel Blade, Meridian Basketball Games);
• Plan and oversee daily tour operations including planning, scheduling, bookings, welcome, key messaging, group customization, and staffing for regular tours and special guests (Board of Trustees, Donors, International scholars and prospective students, varsity athletes, etc.);
• Engage in travel to represent Brock at external events, fairs, and individual school visits, providing information and performing presentations as required;

• Develop and implement a recruitment-oriented community engagement strategy to forge stronger ties among University students, faculty and staff, schools and the broader community;
• Explore and coordinate opportunities to strategically integrate faculty, students and staff into our community, particularly into schools, to share expertise and build relationships that will support our brand, strengthen relationships, enrich learning and facilitate pathways to Brock;
• Lead program planning and implementation (i.e. objectives, training, logistics, registration, equipment, promotional materials, giveaways, staffing, supervision, and evaluation, etc.);

• Coordinate a group of Residence Room Tour Attendants in order to showcase the Brock residence experience/campus life to prospective students and guests;
• Participate fully in key recruitment events such as the Ontario Universities’ Fair, Fall Preview Day, March Break programs, Open House, weekend tours and other events as needed;

• Recruit, screen, and train approximately 300 Brock student volunteers for large-scale recruitment events including Fall Preview Day, Open House, and the Ontario Universities’ Fair;
• Develop and…