IT Support Technician

A local Healthcare company in Stayton, OR is hiring an IT Support Technician to join the team for a great opportunity!

• Will be responsible for any incoming calls to the IT department handling roughly tier 1 and 2 support issues
• Triaging tickets – troubleshooting, handling, transferring, writing and confirming tickets
• Monitor IT department emails – responsible for maintaining the general IT email
• Active Directory – configuring new user set up, password resets, etc. (group policy is nice to have but not required)

• Desktop and Helpdesk Support experience – ability to do tier 1 and 2 troubleshooting via phone and experience triaging tickets
• Active Directory – new user set up, password resets, configuring experience; group policy is a plus
• Office 365 experience (specifically MS Exchange) highly preferred
• Strong customer service skills – clear communicator, comfortable asking for help when needed, insight in meetings

Job Type &

Location:

Contract to Hire, Stayton, OR.

The pay range for this position is $23.00 - $29.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.