Walnut Hills: Maintenance Team Lead

We’re on a mission to be the most hospitable team in the world!

At Team Outsider, we’re on a mission to be the most hospitable team in the world. We believe in putting our team first, delivering WOW-worthy experiences, and continuously getting better every day.

Our values guide everything we do:

• We put our team first :
  We believe that the most important hospitality we extend is to our team members. The way we treat one another sets the tone for how we treat everyone.
• We make them say “WOW!” :
  We are determined to "WOW!" our team members, guests, communities, and our partners with every interaction.
• We express gratitude :
  We appreciate that our team members and guests have many options for where to spend their time. We are committed to exemplifying that they've made the right decision.
• We get better every day :
  We’re always growing, learning, and ready to drive change. When we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence..
• We are steadfastly resourceful :
  We do more with less and will do everything it takes to overcome a challenge.
• We give back :
  We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win.

Deliver a safe, well-maintained, and welcoming campground where the physical setting exceeds guest expectations and protects our people, property, and assets.

In this role, you’re winning when:

• The campground looks cared for and guests notice the curb appeal
• Maintenance issues are identified early and handled correctly the first time
• Projects and repairs are completed safely, on time, and to standard
• Equipment, buildings, and utilities are maintained proactively
• Safety and regulatory requirements are consistently met

• Maintain buildings, cabins, utilities, and grounds with a focus on quality and longevity
• Perform and oversee repairs in carpentry, plumbing, and light electrical
• Identify maintenance issues before they become guest or safety problems
• Conduct routine inspections and preventative maintenance
• Maintain equipment and tools in good working order
• Follow safety procedures and comply with applicable regulations
• Interact professionally with guests and team members when issues arise
• Support expense awareness by using materials and resources responsibly

This role is a great fit for someone who:

• Has hands-on experience in maintenance, construction, or skilled trades (career or hobby-based)
• Is comfortable with carpentry, plumbing, and basic electrical work
• Has a preventative, problem-solving mindset
• Notices details others miss and takes initiative to fix them
• Is guest-aware and takes pride in how the property looks and functions
• Can lead by example and work independently when needed
• Full-time, year-round position
• Open to work campers or locals
• Opportunity to live onsite in your RV at a discounted rate (
  * pending RV approval)
• 20% discount on items in camp store, including propane
• Potential family and friends discount on RV sites

You’ll be successful here if you exhibit and align with Team Outsider’s core values:

• We put our team first
• We make them say WOW
• We express gratitude
• We are steadfastly resourceful
• We give back

• Ability to lift up to 50 lbs and work on your feet
• Comfortable working indoors and outdoors in varying weather
• Able to bend, kneel, climb, and work on uneven terrain
• Able to safely operate tools and maintenance equipment

If you enjoy community and take pride in fixing things the right way, noticing problems before they grow, and keeping a place running safely and smoothly, we’d love to meet you!