Academic Success Coach

Overview

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. More information about the university and its environment is available in the full posting.

Location Armstrong Campus - Savannah, GA

Department Academic Success Center

The Academic Success Coach serves as the primary facilitator of academic coaching for students on academic intervention. This role supports students through the creation, maintenance, and completion of an Academic Improvement Plan (AIP). Coaches orient students to the intervention process and university policies, maintain positive relationships with assigned students, monitor progress, and provide additional follow-up and referrals as needed. They also support non-AI students who opt in for services.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

• Manage communication with a caseload of over 200 students undergoing academic intervention, ensuring they are informed about the AIP process, University policies, and available resources
• Provide individualized and group coaching sessions to support students' academic progress and promote success
• Respond constructively to a wide range of student concerns, not all of which may be academic
• Maintain a current calendar for walk-in hours and student appointments
• Represent the Academic Success Center at events including orientation, open houses, and recruitment events

Educational Requirements

• Bachelors Degree

Required Experience

• One or more years of experience working in educational support settings, coaching, mentoring, or related environment

Preferred Qualifications

• Master's Degree

Preferred Experience

• Experience working in academic support in higher education

Proposed Salary $51,000

This is an exempt position paid on a monthly basis.

• Resume
• Cover Letter
• Two (2) Professional References

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases
• Demonstrated commitment to customer service centered work ethic
• Ability to work collaboratively and independently

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• Work generally performed in an office environment
• Travel may be required
• Work week may extend to evenings, weekends and/or holidays

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating eligibility for employment, confirmation of credentials and employment history, and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to applicable laws, policies, and BOR/USG requirements. Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community.

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Reasonable accommodations for applicants under the Americans with Disabilities Act can be requested by contacting Human Resources: .

• Background Check:
  Standard + Education

the official posting page. Information current as of…