Customer Service Representative
Listed on 2026-01-11
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Full Time Customer Service Representative
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Monday-Friday 4:45am-1:00pm
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
Starting at $12 per hour
Monday-Friday 4:45am-1:00pm
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Customer Service Representative Benefits- Growth Opportunities over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts
- PTO for all employees
- 401K Retirement Fund (Employer match up to 4%!)
- Health Insurance Options including Health, Dental, Vision, family life insurance, and more
- Basic Life Insurance & Short-Term Disability 100% Company Paid!
- Employee Assistance Program
- Free employee Black Card Membership
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members - Provide a clean, sanitized and safe club environment.
Entry level
Employment TypeFull-time
Job FunctionOther
IndustriesWellness and Fitness Services
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