Part-Time Customer Service Representative

Part-Time Customer Service Representative

National Fitness Partners

Join to apply for the Part-Time Customer Service Representative role at National Fitness Partners.

Salary: $11 per hour, hourly increases at 180 days, 1 year, and every 6 months after the first year based on anniversary date.

• Sunday: 6:45 AM to 3:00 PM
• Monday, Tuesday, Wednesday: 5:00 PM to 11:15 PM
• Friday: 2:00 PM to 9:15 PM

• Growth opportunities; 90% of management team started at entry level.
• Competitive pay with hourly increases as above.
• Shift-differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership including one free Black Card Membership for a direct family member.

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized and safe club environment.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

We are accountable: self-starters who pursue excellence. We are driven: problem solvers who deliver results. We are passionate: positive energy with a real desire to help others. We are ambitious: always learning and growing toward success.