Business Transformation Analyst

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to creating environments in which our people can thrive.

• Business Analyst
• Based at London Stansted Airport
• Full time, permanent position
• Hybrid working pattern

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to creating environments in which our people can thrive.

This is a role that ensures alignment and collaboration across the airport as we embark on a period of profound transformation. Your core responsibilities will be to:

• Collaborate across business functions to identify, shape, and deliver processes.
• Provide data and technology solutions that align with business needs and strategic goals.
• Support the development of business cases by assessing benefits, risks, and financial impacts.
• Investigate and document current business challenges and requirements, capturing relevant information to support effective change.
• Map and analyse current and future business processes to identify opportunities for improvement.
• Model business requirements to ensure they are complete, clear, and approved by stakeholders.
• Ensure information from various sources is condensed and accessible.
• Take a holistic approach to business analysis, considering people, processes, technology, diversity and organizational context to uncover improvement opportunities.
• Collaborate with change management teams to support the successful implementation of change.
• Act as a liaison between business teams, suppliers, and technology partners to foster strong, collaborative relationships.
• Lead and support business change and continuous improvement initiatives, promoting best practices and innovation.
• Contribute to the development of business analysis tools, templates, and frameworks to enhance the effectiveness of the function.

• Proven experience as a Business Analyst, with a strong track record of delivering change across systems, processes, and data in complex, multi-layered environments.
• Understanding of project and portfolio management (P3) principles, with experience in reporting, data analysis, and use of PPM tools.
• Experience working across both Agile and Waterfall methodologies, with flexibility to adapt analysis approaches to suit project needs.
• Skilled in business process modelling, benefit case development, and supporting the realization of business value.
• Strong analytical and problem-solving skills, with the ability to interpret legacy systems and assess impacts of change.
• Excellent communication and stakeholder engagement skills, with the ability to present complex information clearly to non-technical audiences.
• Relevant qualifications such as BCS International Diploma or project/change certifications are desirable.