Front Desk​/Sales Representative

Benefits

• Employee discounts
• Flexible schedule

Front Desk Sales & Customer Service Representative

• Drive Sales & Enrollments
  :
  Engage families in conversations about membership options, clearly explain our programs, and confidently close sales to grow our student base.
• Deliver Top-Notch Customer Service
  :
  Greet families with a smile, handle questions with patience, and resolve concerns with professionalism and care.
• Be a Marketing & Social Media Pro
  :
  Create engaging content, post regularly on Instagram/Reels, and collaborate with management to drive brand visibility and community engagement.
• Stay Organized & Efficient
  :
  Manage schedules, process registrations, handle merchandise sales, and support events like birthday parties and open houses.
• Represent the Brand
  :
  Be the warm, professional face and voice of Goldfish Swim School—making every family feel welcome from the first hello.

• A natural people-person with sales drive and customer service passion
  .
• Confident and comfortable speaking with families on the phone and in person.
• A positive, professional attitude—even when handling tough conversations.
• Strong organizational skills and ability to multitask in a busy environment.
• Basic computer skills (Microsoft Office knowledge a plus).
• High school diploma or GED required; some college preferred.
• Previous sales, marketing, or customer service experience strongly preferred.