Front Desk Sales Associate

Full Job Description

Location: The Joint Chiropractic – Stamford

The Joint Chiropractic – Stamford is hiring a Part‑Time Front Desk Sales Associate to join our team. If you are high‑energy, outgoing, personable, and self‑motivated you might be a great fit for this position!

In this role you will be the face of our clinic. Your primary responsibility is to enroll new patients in our membership plans and packages by confidently educating them about our practice and the wellness benefits of routine Chiropractic care. You will actively follow up on leads, maintain our relationship with current patients, and help retain our existing patient base. While at the front desk you will welcome and engage with new and existing patients, manage calls and payments, answer questions, manage patient flow, and ensure return visits.

• Be the first point of contact for patients:
  Welcome patients, create rapport, and deliver exceptional customer service
• In partnership with our Chiropractors, present and enroll patients in memberships and packages — with confidence, clarity, and enthusiasm
• Maintain a Patient‑First approach to everything you do
• Consistently meet and exceed sales objectives
• Input patient information and maintain accurate records
• Manage daily clinic operations: phones, check‑ins/check‑outs, scheduling, and payment processing
• Confidently respond to patient questions (pricing, insurance, cancellations, policies)
• Re‑engage inactive members and encourage retention
• Keep the clinic organized, clean, and welcoming
• Create and maintain partnership with clinic Chiropractors, managers, and other staff

• Sales‑driven mindset. Membership enrollment and retention is your top priority
• Minimum 1 year of sales experience (retail, hospitality, fitness, or service industry) with proven results
• Outgoing, upbeat communicator who can confidently build trust
• Highly organized with strong attention to detail