Property Transition Coordinator

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Company:
One Wall Communities®

Location:

Stamford, CT

Reports To:

Director of Property Operations

Employment Type:

Full-Time

Experience Level: 3+ years

$45,000.00/yr - $55,000.00/yr

One Wall Communities® is a vertically-integrated multifamily property management company focused on operational excellence and technology-driven innovation. We are committed to leveraging proptech solutions to enhance operational efficiency, resident experience, and data-driven decision-making across our growing portfolio.

We are seeking an experienced Onboarding/Offboarding Specialist to own and manage the end-to-end process of transitioning properties into and out of One Wall Communities' management platform. This critical role serves as the primary orchestrator of complex, multi-stakeholder transitions, ensuring seamless integration of new properties into our Real Page-based operations while maintaining business continuity and operational excellence.

Salary Range: $45,000–$55,000 per year (commensurate with experience and qualifications).

Benefits include medical, dental, vision insurance (eligible 1st of the month after hire), flexible spending accounts, 401(k) with investment choices, paid time off including vacation, sick and personal days, paid holidays (including Juneteenth and your birthday), 12 weeks paid parental leave, EAP, life and AD&D insurance, short- and long-term disability, commuter benefits, employee discounts, professional development, and more.

One Wall Communities is dedicated to providing an outstanding employee experience and a comprehensive benefit package that rivals those found at Fortune 500 companies. Our Employee Assistance Program offers confidential counseling and support on personal matters, and employees are encouraged to grow and develop through ongoing training and professional development. Our collaborative, technology-forward work environment encourages operational excellence, respects diversity, and recognizes every achievement.

We offer a welcoming culture marked by respect, open-door policies, and fair treatment in line with equal opportunity and Fair Housing laws.

• Coordinate the complete property onboarding lifecycle from contract execution through 90-day stabilization
• Develop and execute detailed transition project plans with clear milestones and deliverables
• Coordinate pre-contract discovery, data collection, and documentation
• Lead onboarding kick-off meetings and establish RACI matrices
• Manage offboarding processes and transfer knowledge to incoming teams
• Drive Real Page property setup including configuration and data import
• Validate data integrity and accuracy ( % lease data accuracy)
• Configure and test payment gateways, resident portals, and maintenance modules
• Develop and deliver Real Page training programs for teams
• Serve as primary contact for owners, residents, and internal/external stakeholders
• Collaborate on accounts receivable migration and month-close procedures
• Track and report on KPIs including timeline adherence, data accuracy, and satisfaction
• Conduct 30/60/90-day transition reviews and refine procedures

• Minimum 2 years multifamily property management experience with direct property transitions/system implementations
• Proficiency in Real Page or comparable systems (Yardi, Entrata, App Folio)
• Proficiency in project management tools such as Asana, , Basecamp, etc.
• Experience with data migration, validation, and quality assurance
• Hands‑on experience managing complex multi-phase projects with competing priorities
• Strong understanding of property operations: leasing, marketing, maintenance, resident services, and compliance
• Expert skills in Microsoft Excel (data manipulation, validation, analysis)
• Working knowledge of accounts receivable processes and financial reporting
• Familiarity with payment processing systems and resident tech platforms
• Credential for Accredited Manager (CAM) from NAAEI
• Exceptional project management, organizational, and communication skills
• Collaborative leader with…