IT Administrator - Stamford

Company Overview

Friedman Vartolo LLP is a fast‑growing, New York‑based law firm specializing in real estate and default services, with over 300 employees providing top‑tier legal services to our clients in seven states. While our legal expertise sets us apart, our mindset drives us forward. We bring a fresh, fast‑paced energy that drives our momentum and shapes how we approach every challenge. We dig deeper, solve problems at the root, and hold our employees accountable for owning outcomes.

With an underdog mentality, we embrace constant elevation, always sharpening and climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done no matter what.

We are seeking an entry‑level IT Administrator to provide day‑to‑day technical support to employees both virtually and onsite. This role will focus on resolving helpdesk tickets, assisting with user onboarding/offboarding, and supporting hardware, software, and IT systems. It is an excellent opportunity for someone who enjoys problem‑solving and wants to grow their career in IT within a professional legal environment.

• Serve as the first point of contact for IT support requests (Tier 1 and some Tier 2), managing and resolving tickets through the helpdesk system (JIRA).
• Provide support for desktops, laptops, printers, copiers, and other office equipment.
• Troubleshoot and resolve basic hardware and software issues (Windows, Office 365, VDI, etc.).
• Assist with employee onboarding and offboarding, including laptop setup, software installation, account creation, and workstation configuration.
• Provide end‑user guidance and orientation on IT systems, tools, and security best practices.
• Maintain accurate IT documentation, including knowledge base articles (Confluence).
• Manage IT assets, including laptops, monitors, and peripherals, ensuring accurate tracking and lifecycle management.
• Coordinate equipment recycling (e‑cycle) and assist with upgrade/replacement cycles.
• Proactively check in with employees to ensure technology is meeting their needs.

• Strong communication and interpersonal skills with the ability to support staff at all levels.
• Excellent troubleshooting, problem‑solving, and analytical abilities.
• Ability to prioritize tasks, work independently, and collaborate within a team.
• Customer service mindset with a positive, "can‑do" attitude.
• Eagerness to learn and grow in an IT support role.

• A degree in Information Technology, Computer Science, or related field (or equivalent practical experience)
• Strong knowledge of Windows Environment (Office 365, Microsoft Office Suite, Windows 10, 11 Business)
• Familiar with basic computer hardware, printers, applications
• Some helpdesk experience (6 – 12 months preferred but not required)

• Task Automation
• Azure (Azure Connect, Azure Cloud, Azure Active Directory)
• VDI & Virtual System Management

We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401(k), and gym/fitness membership reimbursement.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre‑employment testing, a job interview or otherwise participate in the hiring process, please contact Recruitment at re to request an accommodation.

This position is located in our Stamford, CT office.

$22.11 per hour