IT Business Analyst and Project Manager

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Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world.

This position is responsible for driving discovery, project specification and implementation of system development and new system implementation projects. The ideal candidate will have experience managing and driving projects to completion. The Business Analyst and Project Manager reports to the VP, Tech & Info Systems and is a strategic position for Design Within Reach as we pursue top rank as a leader in the design industry.

The ideal candidate will be self-motivated and extremely detail oriented. The following highlights the responsibilities and experience required to be considered for the position:

• Develop and maintain project plan for IT projects
• Communicate status updates, risks, and issues to stakeholders
• Organize, facilitate, and document requirement meetings with business stakeholders
• Manage project resources both internal and external
• Translate business needs into actionable development and system requirement specification documents
• Manage project budgets including 3rd party consultant and professional services hours and costs
• Work in partnership with other departments and members of IT & IS teams on issues relating to system quality, efficacy and usability
• Analyze system efficacy and propose revised logic and/or procedural changes as needed
• Evaluate and make recommendations for new system partners or new functionality
• Create and maintain training documentation as it relates to new system implementations or functionality
• Design and where possible build reporting for business users to assist with data cleansing and inventory management
• Ensure adherence to deadlines, escalating concerns and risks as they arise

• Abstract thinking and the ability to work closely with others as well as independently when required
• Action oriented, highly self-motivated
• Outstanding attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines
• Excellent written and oral communication skills
• Friendly presence and helpful attitude; good interpersonal skills
• Ability to motivate others and coordinate project teams

• 7+ years’ experience working in a fast-paced retail company
• 3-5 years’ experience managing highly visible complex, cross-functional projects
• Demonstrated understanding of systems architecture and development concepts
• Experience analyzing business requirements and designing successful solutions based on those requirements
• Experience working with Net Suite and/or  (a plus)

Design Within Reach is committed to diversity and inclusion.

We are an equal opportunity employer (Minorities/Women/Veterans/Disabilities).